Shipping Policy

Thank you for visiting and shopping at Youth Gone Wild. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. All order are insured against loss or damage. Shipping charges for your order will be calculated and displayed at checkout.

The driver may make a second attempt on the next business day and a third attempt on the following business day, if necessary. Where available, your shipment may be taken to your nearest UPS Access Point location™ for collection. Refer to the information on the UPS InfoNotice^® left by your driver.

Cost of Redelivery

If your order is returned to us due to insufficient or incorrect delivery information being supplied to us by you or through the goods being otherwise undeliverable through no fault of our own we may, subject to discretion, charge a redelivery cost equivalent to the cost of redelivery + a 20% administration fee. Please ensure that you give us correct postal information and that you accept delivery or collect your items in a timely manner to avoid redelivery costs.

Product Warranty

Warranty is normally limited to replacement of defective parts with working parts of equal or greater value. Warranty coverage is offered at the discretion of the product manufacturer. Youth Gone Wild will facilitate a 30-day manufacturer warranty effective after purchase date. The patron is responsible for any warranty claims made after the 30-day period.

Broken handlebars and parts due to impact are not considered defective, freestyle scootering is an action sport. If you attempt a trick it's possible to snap, crack or fracture a bar, any part, and that is not covered under warranty.

Inspect the entire handle bar or part before you ride everyday. Bent bars due to impact are not warrantied at anytime. Scooter bars and parts often have problems when a riders land sideways or off centered because weight distribution is not even. The sideways impact of hard landings, can cause even the best quality to bend or snap.