Warranty requests are handled on a case-by-case basis and registering your YGW Innovations products guarantees this warranty. You can do that by filling out the form to the right. Details about your warranty can be found below.
• All YGW products are covered under a 90 day replacement warranty (from date of purchase, with proof of purchase). After 90 days but until 180 days from date of purchase we will offer you a replacement at 40% off the purchase price.
• YGW Innovations guarantees this product to be free from defects in materials and workmanship. This guarantee is for the original purchaser only.
• All warrantied products will need to be returned to us at your cost to YGW Innovations for evaluation before a replacement/discount is offered. (Don’t forget to include a copy of your original purchase receipt).
• YGW Innovations reserves the right to refuse replacement or offer replacement at the reduced cost for products believed to be damaged outside the realm of the “normal riding conditions” described above. YGW Innovations also reserves the right to exchange a damaged product with an alternate model that is believed to be a more suitable replacement. The finish of this product is not covered by this warranty.
• Modifying this product in a questionable manner will void any warranty (excluding cutting an upright or handlebar grip area to size). All slits for clamping in titanium bars must be made according to the label attached when purchased. VIEW HERE
• YGW Innovations will replace this product at no additional cost if it, cracks or breaks under normal riding conditions. Normal riding conditions are defined as “Using the scooter in a controlled fashion that is within your own capabilities.” This warranty does not include damage to the product that is caused by external forces such as cars, sledgehammers, natural disasters, etc.
• You will be offered a replacement at a 40% discount if the product cracks or breaks under normal riding conditions. Normal riding conditions are defined as “Using the scooter in a controlled fashion that is within your own capabilities.” This warranty does not include damage to the product that is caused by external forces such as cars, sledgehammers, natural disasters, etc.
• For questions about this warranty call YGW Innovations at
(619) 655-6401 from 9am to 5pm (Pacific Standard Time), Monday through Friday.
• NOTE: Products must be registered for warranty replacements.
B2B Warranty Claim
• For business to business warranty/damaged product issues, contact: firstname.lastname@example.org
• Warranty does not cover any VAT/Duties/Taxes associated with shipments sent from the USA